Warranty
Iron World offers two product-specific warranties: Iron World Manufacturing Premium Ornamental Fencing 20-Year Limited Warranty and Cantilever Slide Gate 15-Year Limited Warranty. Download the PDF of the warranty that applies to your product below.
Mail completed forms:
Iron World Manufacturing, LLC
9390 Davis Avenue, Laurel, MD 20723
Fax completed forms:
301-776-7677
20 year Limited Warranty
Iron World’s Ornamental Fences are manufactured with the highest quality materials by skilled professionals to meet and exceed the most demanding standards in the industry. Our product uses galvanized steel framework and is subjected to a multi- stage pretreatment process using iron phosphate. Iron World utilizes a duplex coating of polyester resin over our galvanized steel framework for corrosion protection, durability and a flawless aesthetic appearance.
- The powder coat on your Iron World Fence is warranted not to crack, chip, or peel from the date of sale to the original purchaser, subject to the following conditions:
- The defective material must be delivered by the original purchaser with all freight charges prepaid to our factory for examination within the stated warranty period.
- Such examinations must disclose that, in Iron World judgment, the material has become defective under normal conditions. Iron World does not warrant products that become defective by accident, alteration, neglect, abuse, misuse, improper service by unauthorized persons, or by damage caused by flood, fire, as well as acts of God.
- Iron World obligation is limited to re-coating defective portions of the material. The warranty does not obligate Iron World to provide any service and/or labor to replace the fence, transport the fence, or provide any extra materials.
- This limited warranty does not apply to any nonconformity in portions of rails, posts, or other systems altered during installation. Iron World recommends the following procedure when cutting any material:
- Remove all metal shavings from the cut surface area.
- Apply a sufficient amount of zinc-primer to completely cover the cut
portion or drilled hole. - Apply two thorough coats of matching finish spray.
limited warranty.
- This warranty is non-transferable.
- This warranty applies only if the original purchaser registers the product with Iron World and mails a copy of the Iron World purchase invoice to Iron World Manufacturing, LLC, 9390 Davis Avenue, Laurel, MD 20723, within sixty (60) days of purchase. Please retain a copy of this warranty for your records.
| Application | Length of Warranty |
|---|---|
| Fence Installation 0 to 1 Mile from Salt Water Coast Line |
5 Years |
| Fence Installation 2 to 20 Miles from Salt Water Coast Line |
12 Years |
| Fence Installation Over 20 Miles from Salt Water Coast Line |
20 Years |
Year Limited Warranty Cantilever Slide Gate 15 Year Limited Warranty
Iron World Manufacturing, LLC hereby warrants the original purchaser that the cantilever slide gate you have purchased will be free from defects in workmanship or material for a period of fifteen (15) years from the date of purchase.
To protect your rights under the warranty, please conform to the following conditions:
This completed warranty form and a copy of the Iron World invoice for the purchase of the gate must be mailed to Iron World Manufacturing, LLC at 9390 Davis Avenue Laurel, MD 20723 within sixty (60) days of purchase. Please retain a copy of this warranty for our records.
The purchaser must notify Iron World in writing of any claim within the warranty period. The notification will establish and describe your claim of defective material or workmanship. Iron World will investigate your claim within thirty (30) days of receipt of your notification of claim.
If the cantilever slide gate is found to be defective under the terms of this warranty, Iron World will repair or replace, at its own discretion, the defective product. The repair or replacement of the gate will be your sole remedy provided by this warranty.
Iron World is not liable to provide installation labor, compensation for the installation labor, shipping charges, or applicable sales taxes for the product replacement. This warranty does not warrant products that have become defective due to accident, alteration, neglect, abuse, misuse, improper service or damage caused by flood, fire or acts of God. Iron World makes no other warranties and authorizes no other person to make any other warranties for this product. Iron World Manufacturing shall not be held liable for any consequential, special or incidental damages arising out of or connected to the purchase or use of this product.
WARRANTY
Iron World Manufacturing guarantees to the original owner that all our products are free from manufacturing and material defects. This warranty does not cover damages resulting from improper use, application, or installation; abuse; alterations; negligence; vandalism; or acts of nature. Additionally, it does not extend to normal weathering, slight discoloration, or chalking caused by prolonged exposure to the elements, mildew, or air pollution. No other express warranty is provided beyond what is stated herein.
This limited lifetime warranty applies exclusively to the original owner and is non-transferable. The warranty period begins on the date of the original installation.
Warranty Claim Process
In the event of a warranty claim, the owner must submit a written notice to Iron World within 20 days of the failure, specifying the nature of the defect and including proof of purchase. Iron World reserves the right to inspect the material to assess the validity of the claim. Any defective material must be shipped to Iron World’s facility freight pre paid for inspection.
If the product is determined to be defective under this warranty, Iron World will, at its discretion, repair or replace the faulty material. Labor costs and any other associated expenses, including removal or installation of the original or replacement product, are not covered under this warranty.
This document constitutes Iron World’s entire limited lifetime warranty. No other agreement, written or implied, is valid. No individual is authorized to modify or extend this warranty. Liability for consequential or incidental damages is expressly excluded.
LIFETIME LIMITED WARRANTY
Iron World Mfg. warrants to the original owner that all of our products will be free of manufacturing and material defects. Our powder coating finish on our aluminum fences will not peel, crack, chip, or blister
for as long as you own the fence.
This warranty does not cover damages cause by improper use, application, or installation; abuse; alterations; negligence; vandalism; or acts of God. The warranty also does not extend to the normal weathering, slight discoloration, or chalking caused by prolonged exposure to the elements, mildew, or air pollution. There is no other express warranty except that stated herein.
This lifetime warranty is intended to cover original owners only and is not transferable. The original owner is covered by the warranty for as long as he owns and resides in the property on which the product was first installed. In the event of commercial or otherwise non-residential use, Iron World limits this product warranty to 20 years with a starting date of the original day of installation.
In case of a warranty claim, the owner must provide Iron World a written notice specifying the nature of the defect, along with proof of purchase, within 20 days of the failure. Iron World reserves the right to inspect the material in question to determine the validity of the claim. Defective material must be shipped to Iron Worlds facility for inspection freight pre-paid. If the product fails to conform to this warranty, Iron World will replace or repair the defective material at its discretion. Iron World shall not be liable or responsible for labor charges or other expenses whatsoever in connection with removal or installation of either the original or replacement product.
The above constitutes the complete limited lifetime warranty by Iron World and no other agreement, written or implied, is valid. No person is authorized to change or modify this warranty. Recoveries for consequential or incidental damages are hereby excluded.
